We get frustrated too! As much as I'd like to say there are never any WordPress issues at WPBlogSupport.com I'd be lying. We run into many of the same issues you do running a WordPress Powered Business. Last week was no different. The good news was that it wasn't WordPress related but it's still a good example of what can happen when ... Read More »
Support is available by email again!Starting last weekend we had troubles with our WordPress Support by Email service. Normally you can just send an email to support at wpblogsupport.com or help at wpblogsupport.com and our Billing and Support would grab the email and create a ticket in our help desk.This last part wasn't happening!We've ... Read More »
Just wanted to update you what's happening with the WordPress Support service via email.Normally you are able to send an email to help@wpblogsupport.com and that email gets added as a new ticket or reply to an existing ticket in the Blog Support Helpdesk Software. Right now your emails are being recieved.... But becuase of an issue with ... Read More »
Sorry to anyone who created o rreplied to a support ticket during the last couple of days. They didn't make it to the helpdesk!Argh... were sorry about the issue we're workiing on them now and will update you with in the next 4-8 hours as we get caught up.You don''t have to resumit the request - we have it but just not in the members are yet. Read More »
